General Website Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern March Quality Meats relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘March Quality Meats’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is March Quality Meats, 27-29 High Street, March, Cambs. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, we may track your usage of our website using analytics software. This is a normal online practice that allows us to store some basic and anonymous details to help us to better understand our visitor's preferences and needs and to improve our website in the future.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland, and Wales.
E-Commerce Terms & Conditions
By making a purchase through our website, you agree to the following terms and conditions:
1. Product Availability and Pricing
– All products and services listed on our website are subject to availability. We reserve the right to modify or discontinue any product or service at any time without prior notice.
– Prices for products and services are displayed on our website in British Pounds (GBP). We make every effort to ensure accurate pricing; however, we reserve the right to correct any pricing errors and cancel orders placed at an incorrect price.
– Prices are exclusive of applicable taxes, duties, and delivery fees, which will be added to your total at checkout if applicable.
2. Payment Methods
– We accept payments through secure third-party payment processors Stripe, GooglePay & ApplePay. By submitting your payment information, you authorise us to charge the total purchase amount, including any applicable taxes and fees, to your chosen payment method.
– Your payment details are handled securely by our payment processors, and we do not store or have access to your credit card information.
3. Order Processing and Delivery
– Orders are processed within 24 hours of the requested delivery/collection time, and you will receive a confirmation email once your order has been successfully placed.
– Shipping and delivery times can be chosen at checkout and may vary based on your location. We strive to meet these timelines but are not responsible for delays caused by third-party shipping providers.
– If an item is out of stock after you have placed an order, we will notify you as soon as possible, and you will have the option to receive a full refund or wait for the item to become available again.
4. Cancellations and Returns
– You may cancel your order at any time before it is shipped by contacting us using our contact form here or calling our store directly on 01354 653156. Once your order has been shipped, cancellation is no longer possible.
– Due to the nature of our products we offer a zero day return policy for eligible products, starting from the date you receive your order.
– To initiate a return, please contact us here for further instructions. You will be responsible for return shipping costs unless the product is defective or you received the wrong item.
5. Refund Policy
– Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 3 business days.
– Shipping fees are non-refundable, except in cases where the product was defective or we made an error with your order.
6. Limitation of Liability
– We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability to you for any claim arising out of or related to your purchase shall not exceed the amount you paid for the product or service in question.
7. Intellectual Property
– All content on our website, including text, images, and designs, is our intellectual property or that of our licensors. You may not reproduce, distribute, or otherwise use our content without our prior written permission.
8. Changes to These Terms
– We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms regularly to stay informed of any updates.
Subscription Services Terms & Conditions
By subscribing to our Xmas Club and other subscription services, you agree to the following terms and conditions:
1. Billing and Payments
– Payments for subscriptions will be processed securely through our payment processor, Stripe.
– Subscriptions are billed on a monthly basis, starting from the date of your first payment. Your subscription will automatically renew on the 1st day of each month after unless canceled in accordance with our cancellation policy.
– By providing a payment method, you authorise us to charge your designated payment method the subscription fees for the current billing period and any applicable taxes.
– In case of a failed payment, we will attempt to charge your payment method again. If we are unable to process the payment after multiple attempts, your subscription may be suspended or canceled at our discretion.
2. Cancellation and Refund Policy
– You can cancel your subscription at any time through your account dasboard or by contacting us here. Upon cancellation, you will continue to have access to the subscription benefits until the end of your current billing cycle, after which your subscription will not renew.
– Refunds are not provided for partial months or unused periods of service. Any charges made before cancellation will not be refunded, except in cases where the law provides otherwise.
3. Changes to Pricing or Terms
– We reserve the right to change our subscription pricing or these terms at any time. Any changes to subscription prices will be communicated to you in advance and will take effect in the following billing cycle. If you do not agree to the new pricing or terms, you may cancel your subscription before the changes take effect.
4. Termination of Service
– We may terminate your subscription or suspend access to our services if we determine, in our sole discretion, that you have violated these terms or engaged in illegal or abusive conduct.
– If your subscription is terminated for any reason, any fees paid up to the termination date are non-refundable.
5. Stripe Terms of Service
– Payments for subscription services are processed via Stripe. By subscribing, you also agree to abide by Stripe's Terms of Service and Privacy Policy, which govern the payment services we use. Stripe may update these policies from time to time.
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Last updated: 15th October 2024
